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Norton does not complete scan
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Norton does not complete scan
3:01 PM EDT 6/20/04
I posted this before but did not receive an answer: after our upgrade to Win2000 our previously functioning NAV scans worked. Now, we cannot get them to complete a scan. On all machines the scan goes to 99% and then hangs. Unfortunately, our tech support has expired with Gates Foundation and they were never able to resolve this issue either.
RE: Norton does not complete scan
3:01 PM EDT 6/20/04 as a reply to JERRY CARBONE.
Actually, there were 4 replies to your original post, including mine where I said:

Yes, this is a known issue.

To fix it, open up Norton and go to Options

You need to uncheck "scan within compressed files".

If for any reason this doesn't work, give Tech support a call.