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Catch Them if You Can: Assessing the Needs of your Latino Community
Here you will find a link to the archived Spanish Outreach webinar and the associated resources. April 10, 2007
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Customer Service for the Multicultural Community
Here you will find a link to the archived July 2007 Spanish Outreach webinar, the powerpoint slides, and the list of associated resources under Quick Links.
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Latinos and Public Library Perceptions
WebJunction partnered with the Tomás Rivera Policy Institute to produce this research report detailing the results of a six-state telephone survey of over 2,860 adult Latinos about their public library use and perceptions.
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OCL Diversity Cookbook: Building a Database of Diversity Programs
Profile of a database developed by a team of librarians at the Ocean County Library in New Jersey to be an open platform for hosting "how-to" descriptions of diversity programs in libraries from across the country.
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Reaching out to learn about the Spanish-speaking population at Columbus Met
Katie Cunningham from the Columbus Metropolitan Library describes her efforts to learn more about the needs of the Spanish-speaking population in Columbus, Ohio.
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Seattle Public Library's new South Park branch embraces its community
A multicultural neighborhood with a rich history but more recently faced with crime and poverty provided interesting challenges and opportunities for community involvement in the planning process for South Park Library.
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Serving Spanish Speaking Communities Success Checklist
How successfully has your library integrated cultural awareness of the Hispanic/Latino population into your services and operations? Use this checklist to rate your library's level of success and as a starting point for improvement.
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The Diversity Exchange
Librarians from Ocean County Library (NJ) demonstrate the knowledge-sharing tool they developed to support implementation of diversity programs in libraries.
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Walking the Talk - Diversity Workshops
As part of their continuing committment to celebrating the diversity of library users, staff and community, the Lincoln Trail Libraries System, in Champaign, Illinois, encourage library staff to visit their Library Diversity project website. as well as take advantage of the "Walking the Talk" workshops conducted by Susan O'Halloran in 2007. These session are reproduced in streaming video format on WebJunction for broad access. Please visit the Library Diversity website for versions in QuickTime and for additional resources.
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Welcome, Stranger: Public Libraries Build the Global Village
Here you will find a links to the archived April 29th 2008 Spanish Outreach webinar, powerpoint slides, and related discussion topic.
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Welcome, Stranger: Public Libraries Build the Global Village (PPT slides)
PowerPoint slides from the April 29, 2008 In Depth Webinar about the recently published report, Welcome, Stranger: Public Libraries Build the Global Village by Urban Libraries Council.
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