Re: No Access to My Space on some of our computers

2008-07-18T16:21:31Z

First, this will depend on what they really mean by 'can't access'. If they really mean they are blocked from getting to that address, I would first think about any filtering software that might be on these computers. If you are using foltering that is installed on each pc, it could be individual settings or updates.

If it is more about not being able to see content on My Space - you might first just make sure Flash is up to date on these.

Just unlock the Centurion Guard, turn on the pc and log in as exec. Try just going to flash.com and updating flash from there. Then try going to the all account and to My Space from there. If it doesn't work, try going back to exec and to My Space from that account. If you can see content in exec but not all then:

Go to Add/Remove programs and remove the Public Access Computer Profile Restrictions. Then go back to all and update Flash from there like you did in exec. Finally return to exec and run the Public Access Computer Configuration Tool (from the start menu), and replace the Profile restrictions.

Those are just guesses. If they don't help, I would need some more info like:
What exactly happens when trying to go to My Space?
Is it only that site or are others affected?
Is it the same in all and in exec?

Dale

No Access to My Space on some of our computers

2008-07-11T21:28:30Z

We have four Public Gates Computers. Patrons are telling me that they can access MY Space on only two of them.

Why is this?

What settings do I need to change?

Where do I need to start to get them all to have access to My Space? Or for that matter, so that they all have the same access capability?

Please be specific in your instructions, as I am not totally familiar with where to locate items in settings or control panel, (tabs, etc).

Thanks.